Indian IT Commiserates at Nasscom Show
The cosmos slump has hit overseas clients hard, but Nasscom highlighted new business development paths for Indian outsourcers
By Manjeet Kripalani and Nandini Lakshman
The annual Nasscom conference held in Mumbai is usually a leading indicator of India’session sense of well-being. If Nasscom, India’s powerful software perseverance association, is O.K., India is O.K. But put on Feb. 11, the normally boisterous event opened on a note of sobriety. John Chambers, presiding officer of Cisco (CSCO), inaugurated the conference with a talk on the hereafter of innovation—for the greatest part Cisco’s virtualization introduction of novelty. But the most crowded session followed Chambers’, when three of India’s top IT executives discussed the hot topic of the day: "Hard Times: Slow Economy, Sales Slump—Will It Get Worse? Will You Survive?"
Their consensus was grisly. "It’s a challenging environment," aforesaid S. Ramadorai, chief executive of Tata Consultancy Services (TCS.BO). "We will need to monitor the situation on the set closely." Agreed, said Nandan Nilekani, co-chairman and co-founder of Infosys Technologies (INFY). "The stream crisis is unprecedented, and it determination be long, hard, and deep," he said. "Too crowd years of swinging 30% growth built inefficiencies into our companies. We esteem to focus onward what we be possible to control." Vineet Nayar, chief executive of New Delhi’s HCL Technologies (HCLT.BO) was even blunter: "Clients are powerful us they’re in trouble. They’re not optimistic over their business in the short, medium, or throughout term," said Nayar. "We’d better get our execute together, or our customers will go elsewhere."
Long Spell of Riding HighIndia’s star software sector has seen bad times preceding. Since the downturn after the dot-com bubble burst in 2000, however, the industry has been on an incredible high, gaining clients at the expense of multinationals and trading at multiples 50% higher than the Bombay Stock Exchange’session benchmark Sensex. Even when the global downturn began to roll into Asia last year, India’s tech company executives were confident. In a downturn, they all related, clients would outsource more, not less.
Now great number of the U.S.-based clients in the finance industry, which was the chief outsourcer of tech services to India, are either no longer in duration, like Lehman Brothers, or shrunk so small that outsourcing seems a effeminacy. To add to the IT industry’s woes came the astonishing near-collapse of Satyam Computer Services (SAY) on Jan. 7, India’s fourth-largest tech services provider. Satyam’s clients are still holding on to their contracts in the hope that a stronger player will be conscious of over the company, but more have already started to slip away. Profit margins of the Indian IT persistence, though healthy, have dropped from 35% three years since to 23% in 2008.
